Senior Digital Producer
World Vision USA
The Intersection of Calling and Career…
Join World Vision as Senior Digital Producer
00 At a Glance:
Role: Senior Digital Producer
Level: Senior (3-5-years minimum experience)
Must-Have Experience: Proficiency in HTML/CSS. Experience in building responsive pages. A working understanding of the web development process. Your experience includes familiarity with a broad range of digital tools and systems and demonstrated ability to quickly learn those you’re unfamiliar with. Examples include: WordPress, Google Analytics and Tag Manager, eMail and SMS delivery systems (we use Adobe MA), JIRA, YouTube publishing, Donor Drive (P2P platform). You’re exceptionally organized, adept at prioritizing work, and have some level of experience with project management in your past. You’ve efficiently managed a large backlog of tasks by creating and driving action plans that result in work being delivered predictably and on-time with outstanding quality. You frequently contribute to solutions that solve problems or strengthen the work because of your ongoing commitment to professional development. Finally, you put a premium on efficiency, developing processes and tools that improve throughput for continuous improvement.
Nice-To-Have Experience: Experience using agile project management methodologies and tools is a bonus. Video editing. Writing for the web. Formal client service at a service desk or agency.
Location: Prefer Seattle area base (office is in Federal Way, WA). Remote possible after 2 years.
Salary Range: Your salary is important to you so it’s important to us. If you need the approximate range to inform your decision on whether to apply or not contact Chad using one of the ways below. We have a robust and comprehensive benefits package to round out our total compensation package.
Company Size: 900+ (World Vision USA) / 37,000 worldwide (World Vision International)
01 Join professionals with purpose At World Vision USA you’ll join people who are all-in to impact the lives of the world’s most vulnerable children. Our recipe includes love of all people, fiscal responsibility, and targeting the root causes of poverty. All in service to Jesus. Our purpose includes human transformation for the most vulnerable and for the donors who support them. And the impact is real. Every day we see donors’ hearts draw closer to the heart God has for children, families, and communities affected by poverty and injustice. The work you’ll do here will help make it possible that every 60 seconds a family gets water, a hungry child is fed, and a family gets the tools they need to overcome poverty.
02 The Job As a Senior Digital Producer at World Vision USA, you’ll be on the front lines with our supporters using words, imagery, and interactivity to produce a transformational digital experience for our supporters. You’ll also be a single point of contact with marketers across the organization helping them execute their digital channel initiatives. You’ll be a catalyst for up-leveling our service to those marketers through timely service and excellent deliverables. You’ll play a big part in helping them communicate to our supporters in ways that inspire them to join in the battle to end extreme poverty by the year 2030. The role will demand the versatility. You’ll create, update, and publish web content in our WordPress CMS. You’ll take in a steady stream of requests from our marketers that includes anything from website updates, to eCommerce changes, to email and text campaign setup, banner ad development and setting up peer-to-peer fundraisers. It also includes the miscellaneous quick turn requests on a wide variety of tasks. You’ll need to learn a broad array of processes and technologies proactively and take on challenges without being asked. With so much to juggle, you’ll need to manage your time and stay on-point with details to hit your deadlines. You will often be the last line of defense on exacting standards. This includes brand, editorial, SEO, front-end coding, and user experience standards on every screen. Finally, you will be a dependable member of a cross-functional team that believes collaborating on standout work is serious fun.
03 What success looks like It’s simple and super challenging at the same time. 1) You’re capable of high-volume capacity and output to keep pace on a sprint by sprint basis with a large volume of work because you leverage your creativity, resourcefulness, and innovation to implement more efficient and streamlined ways to work. 2) You have a track record for producing high-quality work that’s delivered on-time because you’re highly organized, use detailed checklists, and are found to be a strong collaborator with experts on best practices. 3) You earn high client service ratings by virtue of your proactive communication, effective relationship building, on-time delivery, and high-quality deliverables.
04 About your team The Digital Experience team sits inside the broader Digital team at World Vision. It plays a role in digital channel success, delivering experiences on our core digital properties. It also plays a key function in supporting other channel team needs, designing and building experiences that support potential church, corporate, government and philanthropic partners. The team is full of competent, compassionate, authentic people who love making life-changing digital experiences and love Jesus in the process. Having fun while crushing it is a priority for us. So is your personal and spiritual well-being. You’ll report to the Director of Digital Experience, whose responsibilities include owned experiences, social media platforms, and content marketing.
The Digital Experience team sits within the larger Digital Services group that includes digital marketing, digital product management, social media, content marketing, digital design, development, marketing automation, CRM and technical support. Other close collaborators include our internal creative agency and our segment, product, and channel marketing teams. You’ll be joining the team that flipped the script on child sponsorship with the introduction of Chosen®, recognized by AdWeek, MediaPost, Upworthy, Christianity Today and winner of two 2020 ANA REGGIE Awards.
05 Where this job could take your career World Vision USA is a part of the larger World Vision International partnership. Globally, we have over 37,000+ staff working in nearly 100 countries. Just over 900 of us call World Vision USA home. You’ll have opportunities to advance within our robust and talented group of professionals as you continue to stretch and grow your career for the future. You can count on your skills being sharpened and the bar to be continually raised. Successful staff in this role choose 1 of 4 tracks to go on to as a next step. UX/UI Design, Web Development, Project or Product Management. You’ll also have access to move into Digital Marketing disciplines if desired.
06 Make your move Want to be a part of creating the future of this incredible organization? Do you want to see what it looks like for intensely committed professionals to serve together to the glory of God? Would you love to see how your job can feed your spirit and soul, challenging you to come closer to the hear of God? Are you feeling called to explore joining us? We’d love to hear from you. Make your move.
07 Let your work be your faith in action Every day, nearly 16,000 children under the age of 5 die from preventable causes. Our call to action is urgent. That’s why we’re looking for someone who is ready to place their expertise behind helping the world’s most vulnerable children. Every project, every shoot, every edit can help influence whether someone chooses to help today or not. If not you, then who?
08 Salary Range & Benefits Your salary is important to you so it’s important to us. If you need the approximate range to inform your decision on whether to apply or not contact Chad using one of the ways below. In addition, we have a robust and comprehensive benefits package to round out our total compensation package.
09 To Apply See the Apply box in the lower left corner. Still not sure? I’d really like to hear from you, even if it’s just to ask some questions about the job in confidence. Message Chad in Talent Acquisition at 253-815-2216 or firstname.lastname@example.org.
10 What happens next? Glad you asked. We owe you that and strive to not leave you wondering. We review applications nearly every day assessing strength of fit for the role. Sometimes questions arise on our end so we message you to learn more. Short-listed candidates are contacted for an initial phone conversation with our recruiting staff. Moving deeper into our selection process you can expect to interview 1:1 with a hiring manager. Finalists normally participate in a panel interview where the opportunity to meet additional members of our staff lends itself to more of a 360-view of the role. Our most valuable resource is our talented staff. Our goal is to fill this vacancy with the right person in the shortest amount of time, so we have all hands-on deck to move this important work forward.
Job Location: Federal Way, Washington, United States
Position Type: Full-Time/Regular
Working Environment / Conditions: Standard office environment. Domestic travel, less than 5%.